FAQ
The questions we are asked most. If yours is not here, reach us any time at hello@rediscovervintage.com or on live chat.
Last updated 9 July 2026
Do you accept offers?
Yes, we accept offers on all items on our website. Send your offer to hello@rediscovervintage.com or use the live chat.
How do you authenticate your items?
Every item is checked through our in-house authentication process, carried out by an authenticator with years of experience in vintage luxury. For more, see our Authenticity Guarantee.
What condition are your items in?
Our items are pre-owned and vintage, so they may show signs of previous use. We describe the condition of each piece honestly and photograph it in-house, so the photographs form part of the description.
What payment methods do you accept?
Major cards, PayPal, Apple Pay and Google Pay, plus local methods such as iDEAL and Bancontact where available. See our Payments page.
When will my order ship?
Orders are typically dispatched within 48 working hours, with tracking emailed to you. See Shipping & Orders.
Can I return an item?
Yes, within 14 days of delivery. See our Returns & Exchanges page for full details.
Do you have a physical store?
We do not have a physical store at the moment, but a visit or meet-up can sometimes be arranged. Email hello@rediscovervintage.com for more information.