Privacy Policy

The data controller is REDISCOVER (Rediscover Vintage), ZA Entraigues II, Lot 10, Rue du Torrent, 05200 Embrun, France. For any question about your data or this policy, contact us at hello@rediscovervintage.com.

We collect information you give us and information collected automatically when you use our site:

• contact details such as your name, email, phone number and address;
• order information such as items purchased, billing and shipping address, and payment confirmation (we do not store your full card details);
• account information if you create an account;
• messages you send us through email, the contact form or live chat;
• usage data such as device, browser and IP address, collected through cookies.

We use your data to:

• process and deliver your orders and manage your account (to perform our contract with you);
• provide customer support and improve our service (our legitimate interest);
• send marketing communications where you have agreed (your consent, which you can withdraw at any time);
• prevent fraud and keep the site secure (our legitimate interest);
• meet our legal and accounting obligations (legal obligation).

We use cookies to run the site, remember your preferences and understand how the site is used. You can manage cookies through your browser settings and, where shown, our cookie banner. For details on the cookies used by our platform, see shopify.com/legal/cookies.

We share data only as needed to run our business, with providers who act on our instructions: our e-commerce platform (Shopify), payment processors, shipping carriers, and analytics and marketing services. We do not sell your personal data.

Some of our providers are based outside the European Union, including Shopify in Canada. Where data is transferred outside the EU, we rely on recognised safeguards such as the European Commission's Standard Contractual Clauses.

We keep your data only as long as necessary for the purposes above, including to meet legal obligations. Order and accounting records are kept for the retention periods required under French law.

You have the right to access, correct, delete or restrict the use of your data, to object to certain processing, to data portability, and to withdraw consent at any time. To exercise any of these, email hello@rediscovervintage.com. We will respond within the time limits set by law.

If you have a concern, please contact us first. You also have the right to lodge a complaint with the French data protection authority, the CNIL (cnil.fr), or with the authority in your country of residence.

We may update this policy from time to time. The date at the top shows when it was last revised.